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These terms set out the rules that apply when you open and use a 7games account — covering how your wallet works, what actions we can take, and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we serve; if you are unsure whether these terms apply where you are, check before you proceed.
By creating a 7games account, you confirm that you have read and accepted these terms in full. They govern every action you take on the platform — placing a sports wager, moving funds through your wallet, browsing the casino lobby, or contacting support. We may update these terms when our services change; the version shown in your account dashboard after login is always the current one, and continued use after an update means you accept the revised terms. Payment activity through Nagad or Upay is subject to both these terms and the rules of those payment services. If there is a conflict between what we say here and what a payment provider requires, the stricter rule applies to that transaction. We do not override the terms of a payment rail — we work within them. Where local law in Bangladesh restricts or conditions access to online gaming services, those legal requirements take precedence over anything written here. We do not represent that access is lawful in every jurisdiction; that determination is yours to make. If you access 7games from a region where it is not permitted, these terms still bind any account activity that occurs.
Nagad wallet transactions are governed by both these terms and Nagad's own service rules.
Upay transfers follow Upay's payment conditions alongside the account rules set out here.
The current version of these terms is always shown in your account dashboard after login.
These terms apply specifically to your 7games account and the services we operate directly. They do not extend to third-party services you reach through our platform, and they do not override local law in Bangladesh or any eligible region.
Login, registration, account suspension and closure are all governed by these terms. We set the conditions; you control whether to proceed.
Deposits and withdrawals through your account wallet — including activity via Nagad and Upay — fall within these terms. Transaction records are visible in your account history.
Game content from studios available in the lobby, sports markets, and promotional material on this site are covered. We are responsible for what we publish here.
Payment providers, mobile network operators, and any external site you navigate to operate under their own terms. We are not responsible for those services or their policies.
You have several practical rights in relation to your 7games account. You can review your full transaction history at any time by opening the account section after login — every deposit, withdrawal, and wallet movement is recorded there. If any account detail is incorrect, you can update it through the account settings page; for changes that require identity verification, follow the steps shown in the verification section of your account. If you believe a transaction has been processed incorrectly, you can raise a dispute through our support channel. We will review the record and respond. You can also request that your account be closed; submit that request through support and we will process it in line with the closure procedure set out in your account terms. None of these rights are conditional on making a deposit or maintaining a minimum balance.
Your full transaction history is available in the account section after login, covering all wallet activity.
Update information through account settings; identity-sensitive changes follow the verification steps shown there.
Contact support to dispute a transaction or ask about a specific account action. We log and respond to every request.
You can close your account at any time by submitting a closure request through our support channel.
If you have a question about how these terms apply to your account, or if you need to raise a concern, use any of the contact paths below. We handle terms-related queries through the same support channels as account and payment questions.
Open the chat widget from any page while logged in to reach our support team directly about a terms or account question.
Send a written query to our support address for a documented response. Useful for formal account or terms disputes.
The help section inside your account covers common terms questions with step-by-step answers for account and wallet topics.
We hold ourselves to the same rules we ask you to follow. Here is how we handle the areas that matter most to your account.
We apply standard security measures to protect your account data. You are responsible for keeping your login credentials private; report any suspected unauthorised access through support immediately.
We retain account and transaction records for as long as required by applicable law and our operational obligations. You can request a summary of your data through the support channel.
When these terms change, the updated version appears in your account dashboard. We do not apply changes retroactively to completed transactions.
To request a correction to your account record or to ask about how a specific term applies to you, reach us through live chat or email support.
These are the questions we hear most often about how the 7games terms work in practice.
The current version is always shown in your account dashboard after login. We update it there whenever the terms change, so the dashboard version is the one that applies to your account at any given time.
Yes, wallet activity through Nagad or Upay is covered by these terms alongside the rules of those payment services. If the two sets of rules conflict on a specific transaction, the stricter requirement applies.
Access and eligibility depend on your local law and the eligible regions we serve. We do not confirm that access is lawful in every location. Check the rules that apply where you are before opening an account.
Open the account section to review your transaction history first. If you believe a transaction is incorrect, contact support through live chat or email with the relevant details. We log every dispute and respond with a review of the record.
We retain records for as long as required by applicable law and our operational obligations, even after closure. You can request a summary of your data through the support channel before or after submitting a closure request.
The updated terms appear in your account dashboard when we make changes. Continued use of your account after an update means you accept the revised terms. We do not apply changes retroactively to transactions already completed.