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This policy explains exactly what data 7games collects when you use your account, how we use it, and what choices you have over it. Access to this platform and the protections described here depend on your local law and eligible region.
When you open a 7games account, we collect the information you provide during registration — your name, contact details and the payment method you choose to fund your wallet. If you use Nagad or Upay, we record the transaction reference and amount so your wallet balance stays accurate and your deposit history is traceable from inside your account. We also collect device identifiers and session data each time you log in. This helps us show you the correct account state whether you are on mobile or switching to a desktop browser. Browsing behaviour within the platform — which sections you visit, which games you open — is collected in aggregate to improve how the lobby is arranged. We do not sell individual browsing records to third parties. Cookies are used to keep your session active and to remember your language and region preference. You can review which cookies are active through your browser settings at any time. Data collected through Nagad or Upay payment flows is handled under those providers' own privacy terms in addition to ours. The full current policy is always available on this page; the version date is shown at the foot of this section.
Transaction references from Nagad deposits are stored in your account history and are visible to you after login. We do not share individual Nagad transaction data with third parties outside of required legal or fraud-prevention processes.
Upay payment records are linked to your account wallet. You can see each transaction in your account history tab. Upay's own privacy terms also apply to data processed on their side of the payment flow.
Each login session generates a session token tied to your device. This token expires when you log out or after a period of inactivity, reducing the risk of unauthorised access to your account data.
This policy covers data 7games collects and processes directly. It does not extend to third-party services you reach from a link inside the platform, and it does not override the terms of payment providers like Nagad or Upay. Understanding the boundary helps you know where to direct a privacy question.
Login records, session history and device identifiers collected when you access your 7games account fall fully within this policy. You can request a copy of this data through our support channel.
Wallet movements, deposit records and withdrawal requests processed through 7games are covered here. Payment provider data — such as your Nagad or Upay account details — is also subject to those providers' own terms.
Game session logs and lobby interaction data generated while you play are collected under this policy. We use this data in aggregate form only; individual game logs are not shared with advertisers.
Links or embedded services from outside 7games — including any external analytics or support tools — operate under their own privacy policies. We are not responsible for how those services handle your data once you leave our platform.
You have real, practical options over how your data is handled. Your account dashboard — accessible after login — shows your transaction history, registered contact details and active session information. If any of those details are wrong, you can update them directly from the account settings page without contacting support. For data that cannot be edited from the settings page, such as historical transaction records linked to a Nagad or Upay deposit, you can raise a correction request through the support channel and we will review it within a reasonable period. If you want to know exactly what personal data we hold for your account, you can request a summary by contacting us through the email address listed in the support section below. Requests submitted through the correct channel are logged and we will respond with the information held. Your eligibility to exercise these rights may depend on your local law and the region from which you access the platform.
Log in and open the account dashboard to see your deposit history, registered name, contact details and active sessions. Everything we store about your current account state is visible there.
Update your contact details and preferences directly in account settings. For records you cannot edit yourself — such as historical payment logs — raise a request through support.
Contact us by email to ask what personal data we hold for your account. We will compile and send a summary. The response time depends on the volume of requests at that time.
Any question about how your data is used, retained or shared can be directed to our support team. Use the email address in the support section; include your account reference so we can locate your records quickly.
For any question about how 7games handles your data — whether about your account records, a Nagad or Upay transaction, or a request to correct information — use one of the contact paths below. Include your registered account email in every message so we can locate your record without delay. Availability of support and the time taken to respond depend on the channel you use and current request volume.
Send your privacy question or data request to our support email address. Include your account reference and a clear description of what you need. We will confirm receipt and respond as quickly as the request allows.
Open live chat from inside your logged-in account for quicker responses to straightforward privacy questions. For formal data requests — corrections or summaries — email is the preferred route so there is a written record.
Many privacy actions do not require you to contact us at all. Log in, open the account dashboard, and review or update your details from there. Transaction history, session records and contact details are all shown in your account.
Data security at 7games is built around the account rather than broad platform claims. Your login credentials are stored using industry-standard hashing methods so that we do not hold your password in readable form. Session tokens expire on logout and after inactivity, which reduces risk if your device is left unattended. Data we collect is retained for as long as your account is active and for a period after closure as required for legal and financial record-keeping. If you want to know the current retention period for a specific type of data, ask via the support email and we will tell you what applies to your account. Cookies on this platform serve two purposes: keeping your session active and remembering your region and language settings. No cookies are used to serve advertising from outside 7games. You can manage or clear cookies through your browser at any time, though doing so will end your active session.
Your password is stored in hashed form. We never hold it in plain text, and our support team cannot read it. If you forget your password, use the reset flow on the login page — we will send a reset link to your registered email address.
We use session cookies to keep you logged in and preference cookies to remember your region setting. No third-party advertising cookies are placed through the 7games platform. Manage cookies from your browser settings at any time.
Account data is kept while your account is open and for a legally required period after closure. Transaction records linked to Nagad or Upay deposits are kept for financial compliance reasons. Ask support for retention specifics that apply to your account.
When this policy changes in a material way, we will update the version date at the foot of this page. Continued use of your account after a policy update means you have seen the revised terms. Check this page periodically for the current version.
These are the questions we hear most often about how 7games handles account data, cookies and contact records. If your question is not covered here, reach out through the support channel listed above.
We collect your name, contact details and the payment method you register at signup. If you add Nagad or Upay to your wallet, the transaction reference and amount are recorded. Device identifiers and session data are also collected each time you log in.
Your account dashboard shows your transaction history, registered details and active session records after login. For a full data summary — including records not visible in the dashboard — contact us by email with your account reference and we will compile one for you.
We do not sell your personal data. Information may be shared with payment processors like Nagad or Upay as needed to complete a transaction, and with legal or fraud-prevention authorities where required. Game content providers receive only the session data needed to run the game.
Log in and go to account settings to update your contact details directly. For records you cannot edit yourself — such as historical transaction logs — send a correction request to our support email with your account reference and a description of what needs to change.
Data is retained for a period after account closure as required for financial and legal record-keeping. The exact period depends on the type of data and applicable local law. Contact support with your account reference if you want details specific to your records.
Transaction references processed through Nagad or Upay are covered by this policy on the 7games side. Data processed on Nagad's or Upay's own infrastructure is also subject to their separate privacy terms. We recommend reviewing those terms alongside ours. Access and applicable protections depend on your local law and eligible region.